Twist Knob

At Zano Hardware, we aim to deliver your order quickly and reliably.

• Dispatch Time: Orders are packed and shipped within 24 hours (excluding weekends and public holidays).
• Shipping Method: Sent via Australia Post Standard Delivery. Transit times vary by location and follow Australia Post guidelines.
• Shipping Fee: Free standard shipping Australia-wide, no minimum spend.
• Tracking: You’ll receive an email with tracking details once your order is dispatched.

For more information, please visit our Shipping Policy.

We stand by the quality of our products and offer the following warranty coverage:

Structural Warranty – 5 Years

This product is covered by a 5 year structural warranty from the date of purchase. This warranty covers structural defects that affect the integrity and intended function of the product when used under normal residential conditions and installed correctly.

Finish & Materials Warranty – 12 Months

The finish, materials, and craftsmanship of this product are covered under a 12-month warranty from the date of purchase. This includes manufacturing defects in the surface treatment or natural material faults that become evident under normal use.

Important Notes & Exclusions

Natural Variation: As this product is crafted from natural stone, variations in veining, texture, andcolor are inherent and not considered defects.
Exclusions: This warranty does not cover damage caused by:
Incorrect installation or use of power tools during installation
Use in unsealed or exposed outdoor areas